How to avoid an order being placed on hold? Below is a list of causes for orders on-hold:

1.  Corrupt files.
2.  Important information missing: 

      * Drill data missing.

      * Board dimension.
      * Material, copper weight and board thickness.
      * Tolerance specifications.

3.  Deviations between Gerber and Fab. notes.
5.  Drill file missing or in Tango ASCII even format (excellon format, no zero suppression).
6.  Drill file missing tool list (ASCII text file).
7.  Aperture list corrupt or incomplete (undefined d-codes).
8.  Aperture list is missing. Text list of D-codes used by each Gerber file is required.
9.  Gerber files are scaled. (We require 1 to 1 size files)
10. Conflicting or missing Right-reading information. (Which side is Up/Down?)
11. Thermal connections missing on inner layers (Multi-layer).
12. Copper layers with no pads and/or no traces.

 

If your order is placed on hold, you can get it released by: 

•  Emailing your corrected files/instructions to service@jetpcb.com.
•  Email confirming your status or check on line tracking system.
•  Call us if you find it is taking too long.